Airport service performance at Abu Dhabi International Airport
نویسندگان
چکیده
To acquire a significant footing in today’s competitive airport environments, enhancing service performance for passengers is essential. This study aims to investigate the relationship between queuing time, prime services, security screening, and at Abu Dhabi International Airport United Arab Emirates (UAE). A quantitative methodology was employed. The sample size PLS-SEM analysis passengers’ determined be 230 respondents. results revealed performance. findings also demonstrated positive time (β = 0.193, t 3.564, p ≤ 0.000), services 0.478, 9.225, screening (β= 0.227, 4.196, 0.000). outcomes are anticipated support management making efficient processes augment accomplishment from UAE different countries.
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ژورنال
عنوان ژورنال: Problems and perspectives in management
سال: 2023
ISSN: ['1727-7051', '1810-5467']
DOI: https://doi.org/10.21511/ppm.21(2).2023.48